Support

Before contacting support

1. Confirm you are using the newest Neo Breaker build available in TestFlight or the App Store.
2. Close and reopen the game.
3. Restart your iPhone if the issue continues.
4. Confirm your iPhone has enough free storage and is running a supported version of iOS.

Useful information to include

• Neo Breaker version and build number.
• Your iPhone model and iOS version.
• What you were doing immediately before the problem occurred.
• Whether the problem happens every time.
• A screenshot or short screen recording, if useful.

Please do not include passwords, payment information, access tokens, or other sensitive personal information.

TestFlight help

Open TestFlight, select Neo Breaker, and install the latest available build. If a build has expired, wait for a newer build or contact support. TestFlight availability is controlled through Apple's service.

Progress and settings

Gameplay progress and preferences may be stored locally on your iPhone. Deleting and reinstalling the app may remove local data, so try the troubleshooting steps above before reinstalling.

Contact information

Email: support@proairesume.com

Shared developer support: pocketbi.app/support

Support requests are reviewed as availability permits.